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Clear information on how we manage your personal data, your rights, and how to contact us for any privacy-related inquiries.
We collect information you voluntarily provide through contact forms, such as name, email address, phone number, and the content of your message. We also record technical data from your browser and device (IP address, browser type, operating system) and anonymous usage data through cookies and analytics tools (Google Analytics) to improve the site experience.
Your data is used exclusively to respond to your inquiries, manage requests for information about our logistics and courier services, send communications related to your request, and improve the technical operation of the website. We do not use your data for unsolicited advertising purposes nor share it with third parties without your explicit consent, except where required by law.
Processing is based on your consent (Art. 6.1.a GDPR) and the legitimate interest of addressing your requests. We retain your personal data for as long as necessary to fulfill the purpose for which it was collected, and for a maximum of 24 months after the last interaction, unless a longer legal period applies. After this period, the data is securely deleted.
We may share your data with technical service providers necessary for the operation of the site (web hosting, email platform, analytics tools) who act as data processors and are bound by confidentiality agreements. We do not transfer data internationally outside the European Economic Area without adequate safeguards.
You have the right to access, rectify, delete, and restrict the processing of your data, as well as data portability and the right to withdraw your consent at any time. You can exercise these rights by emailing info@europeancourier.com or by writing to our postal address. We will respond to your request within a maximum of 30 days.
This site uses technical cookies necessary for its operation and analytical cookies (Google Analytics) to measure audience and browsing behavior. You can manage your cookie preferences from your browser settings. We do not use behavioral advertising cookies or third-party tracking systems for commercial profiling.